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We Want to Help You Get Back to It

With the Ford Promise, you can buy or lease an eligible Ford vehicle through Ford Credit. Then, if you face financial hardship due to loss of employment, you can return it within one year of purchase. It’s our way of helping you move forward.

Buy With Confidence

To be eligible for a vehicle return, a consumer must:
  • Have purchased or leased a 2019/2020/2021 model year new, used or CPO vehicle through Ford Motor Credit at a participating Ford dealer from 6/26/2020-9/30/2020
  • Have a qualifying involuntary job loss subsequent to vehicle purchase
  • Apply and be approved for state unemployment benefits and notify the Claims Administrator within thirty (30) days of qualified involuntary job loss
  • Minimum 30+ hours a week with single employer, minimum 12 weeks within recent 17 consecutive weeks to qualifying event (12-months for self-employed bankruptcy)

Take your time

Vehicle return coverage is available up to one year from date of purchase or lease.
  • Maximum coverage is $15,000 per transaction
  • Customer is responsible for remaining balance
  • Excess mileage, wear and tear, and other restrictions and fees may apply
  • Excludes fleet
  • Not available in Oregon and New York
Available on 2019/2020/2021 New vehicles, Used and CPO vehicles, financed or leased for personal use through Ford Credit at participating Ford dealers from 6/26/2020-9/30/2020. Excluded in OR and NY. Excludes APP leases, Ford Options program, and Seasonal Retail Payment Plan. Customer must have a qualifying involuntary job loss thirty-one (31) – three hundred sixty five (365) days after vehicle purchase or lease, be eligible for state unemployment benefits, and provide proper notification within thirty (30) days of qualified involuntary job loss. Maximum coverage is $15,000 per vehicle. Additional fees and restrictions may apply. See dealer for complete program details or visit www.ford.com/promise.