Doug + his staff always go a great job helping me thru the decision making process and continue thru the buying process as well. That supreme service is why I keep coming back to Capital Ford.

OUr recent purchase was completely painless. From beginning to end, it was a nice experience. Salesman even took the time & effort to come out - saving us a trip into Wilmington to sign papers so he could process the loan info. JESSE MALLETT IS YOUR EMPLOYEE OF THE YEAR IN OUR OPINION! Actually the Entire staff is GREAT!

I had my Mercury Milan in for an issue. Lee was determined to figure out what it was for me. He took the time to listen to me and my concerns and came up with a great resolution! When my car was finished he took me out to my car and went over and showed me everything they fixed! Kudos to Lee!!!!!

I had the opportunity of working with Justin Dupree and Michael Habas. Two GREAT Salesmen. I made an inquiry regarding a vehicle, Mr. Habas responded by email, which is the method of contact that I requested, which was great. Any questions I had regarding the vehicle, price or financing were answered immediately. Mr. Dupree would be the salesman we would deal with once we arrived in Wilmington. They had the car cleaned and ready for a test drive. Mr. Dupree explained everything in great detail and did an excellent job. Mr. Jacobi was the financing manager we dealt with and helped me achieve the payment that I wanted. I can only say GOOD things regarding the service at Capital Ford. Anyone in the market for a car needs to deal with Mr. Dupree or Mr. Habas. You won't be sorry. :)