I had my Mercury Milan in for an issue. Lee was determined to figure out what it was for me. He took the time to listen to me and my concerns and came up with a great resolution! When my car was finished he took me out to my car and went over and showed me everything they fixed! Kudos to Lee!!!!!

I wanted to take a minute and tell you how great I think your service staff is on Oleander Drive in Wilmington. Their level of competence and their people skills are unmatched. They service my taurus and my explorer, the explorer which I will be trading for a truck soon- so your service staff gave your sales department a great chance of selling me a vehicle. While I was at your facility, I heard you were expanding your bodyshop and service department. My company already performs inspections and maintenance for your service department, and we would like to earn the opportunity to also maintain and sell you bodyshop equipment as well.

Doug + his staff always go a great job helping me thru the decision making process and continue thru the buying process as well. That supreme service is why I keep coming back to Capital Ford.

OUr recent purchase was completely painless. From beginning to end, it was a nice experience. Salesman even took the time & effort to come out - saving us a trip into Wilmington to sign papers so he could process the loan info. JESSE MALLETT IS YOUR EMPLOYEE OF THE YEAR IN OUR OPINION! Actually the Entire staff is GREAT!