2021 Ford Escape SE
Oxford White 2021 Ford Escape SE 1.5L EcoBoost FWD
28/34 City/Highway MPG
Please confirm the accuracy of the included equipment by calling us prior to purchase.
|4D Sport Utility|
I had my Mercury Milan in for an issue. Lee was determined to figure out what it was for me. He took the time to listen to me and my concerns and came up with a great resolution! When my car was finished he took me out to my car and went over and showed me everything they fixed! Kudos to Lee!!!!!
Doug + his staff always go a great job helping me thru the decision making process and continue thru the buying process as well. That supreme service is why I keep coming back to Capital Ford.
I wanted to take a minute and tell you how great I think your service staff is on Oleander Drive in Wilmington. Their level of competence and their people skills are unmatched. They service my taurus and my explorer, the explorer which I will be trading for a truck soon- so your service staff gave your sales department a great chance of selling me a vehicle. While I was at your facility, I heard you were expanding your bodyshop and service department. My company already performs inspections and maintenance for your service department, and we would like to earn the opportunity to also maintain and sell you bodyshop equipment as well.
I had the opportunity of working with Justin Dupree and Michael Habas. Two GREAT Salesmen. I made an inquiry regarding a vehicle, Mr. Habas responded by email, which is the method of contact that I requested, which was great. Any questions I had regarding the vehicle, price or financing were answered immediately. Mr. Dupree would be the salesman we would deal with once we arrived in Wilmington. They had the car cleaned and ready for a test drive. Mr. Dupree explained everything in great detail and did an excellent job. Mr. Jacobi was the financing manager we dealt with and helped me achieve the payment that I wanted. I can only say GOOD things regarding the service at Capital Ford. Anyone in the market for a car needs to deal with Mr. Dupree or Mr. Habas. You won't be sorry. :)